Contact
Talk to the people who run HuisPunte
HuisPunte is operated by Voice for All. Most questions about points and events belong with your own residence leadership - the rest belong with us. This page says which is which.
Start with your own residence
We do not award points, deduct points, run events or approve members - your residence’s own leaders do all of that, and we deliberately have no access to your house’s point data. If a point entry looks wrong, an event was marked compulsory unexpectedly, or your membership is still waiting for approval, your Prim or House Committee is the only place that can fix it.
If your residence has nobody with administrator access, or the wrong person holds it, that one is ours: submit a leadership change request.
Not on HuisPunte yet?
There is a short walkthrough for Prims and House Committees - what HuisPunte would do inside your house, what it costs, and what setting it up asks of you. It ends with the form we need to get your residence verified.
Bring HuisPunte to your residenceReach us directly
There is no ticket queue behind these addresses - they go to people. Say which residence you are writing about and we can answer in one reply rather than three.
Bring HuisPunte to your residence
A house has to be verified before anyone can join it. The quickest route is the walkthrough written for residence leadership - it ends in a short form. E-mail works just as well if you would rather write to a person.
E-mail about a residenceresidences@voiceforall.co.za
I cannot sign in
If the code never arrives, your address is outside the accepted domains, or your account has been suspended, we can look. Write from the address you are trying to use if you can.
E-mail supportsupport@voiceforall.co.za
Privacy, data and POPIA
A copy of your data, a correction, a deletion request, or a question about what is held and who can see it. This address reaches whoever is responsible for it rather than general support.
E-mail the privacy contactprivacy@voiceforall.co.za
A bug, or something that looks wrong
Especially anything that looks like a security problem - a page showing you data from another residence, a scan that should not have counted, a permission that seems too generous. Tell us before you tell the group chat.
Report itsupport@voiceforall.co.za
HuisPunte is operated by Voice for All
The software, the hosting and the support behind it are provided by Voice for All, and given to residences rather than sold to them. What that means in practice - who can see what, what we will and will not do with your residence’s data - is set out on the Voice for All page.